What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

My recent training course with “Best Practice Training” was a fantastic investment of my time. It met all of my expectations and it was definitely effective; meeting all the aims and objectives that you would expect. The trainer is obviously experienced, friendly and enthusiastic in delivering the course. I know that from this I will be a confident and knowledgeable supervisor. Thank you Best Practice !!

Tracy Frost

Quality Assurance Manager , Community Support Services

Walked into Best Practice Training thinking here we go, another repetitive boring training day I’ve got to do!! But with just one day of training with claire Turner not only did i gain so much more knowledge and understanding in Epilepsy/Learning Disabilities/Positive Behaviour Support,she gave me the best advice on areas that I was lacking confidence with,and with her very knowledgeable brilliant way she that she gets you processing information with ease made me leave feeling reassured and up to date on some aspects of my job role. Also meeting Josh, a very talented, unique brave young man.Thank you for sharing a part of your amazing story and doing it so well in front of strangers. You are truly an inspiration for all people who live with your condition and what you have achieved in your life # university #artist #thismancan

Rebecca Caswell

Community Support Services

The training was more appropriate to the work we do, it had more content than other training courses I have been on in regards to how we support and guide staff to get the best from them. I now feel I will be able to use the information given to support staff to get more out of their supervision’s.

Angela Baird

Service Manager, Community Support Services

A big thank you to Claire of Best Practice Training, for helping me to put in place a personal development plan. It was definitely an enlightening process; I learned a few things about myself but most importantly feel that my own development is within my control… which is a nice feeling to have. I would definitely recommend Best Practice Training for any organisation or individual looking to work on personal and professional development. Thanks!

Andrew Tweed

Sales Specialist, Purple Demand

Friendly and professional from start to finish. Best Practice Training used a relaxing environment to deliver relevant and interesting content to create a worthwhile experience.

Chris Hocking

Locality Manager, Welcome Independent Living

I attended my first training course at Best Practice and found Claire to be very welcoming and friendly. The course was relevant to my job role and was presented in a way that was engaging, fun, informative and thought provoking. I enjoyed the course and look forward to attending more.

Cathryn Varty

Support Worker

I was a bit worried about having to complete the care certificate as there were lots to learn. The way it was broken down and the fact I could learn as I worked made it so much easier. Great support as I learned and worked. Thanks for the training. LOVING MY JOB!

Danny Hamer

Support Worker

Very enjoyable, best course I have attended while working for CMBC (7.5 years!)


Sports Services

I have recently finished my Care Certificate and found that the combination of Knowledge, Practical application and Assessment allowed me to really understand all aspects of the Care Certificate.  The knowledge I gained is fundamental to my job and I feel confident while I’m at work because the training was such high quality.

Samantha Capon

Support Worker

I have learnt so much within the two days of our Safer People Handling Train the Trainer course. Marc has excellent teaching skills and has kept us thoroughly engaged throughout the course.

Maria Kirkbride

Sumerfield House - Bondcare

Person Centred Support – A really good informative course, excellent communication skills from both facilitators. Listening to David experiences of receiving support really made me think about the support i provide to others.

Kath Roberts

Mayfield Trust

I really enjoyed your training and was worried that I’d make a fool of myself at the start.  You managed to drag me out of my comfort zone and I’ve already used what I’ve learned for my IAG level 4 observation last Thursday… even using your tips on my client as we undertook interview role play together.


Client Support Officer

Really enjoyed the MCA/DOLs course, lots of useful information and i have learnt a lot.

Zack Enefer

Service Manager, Angelcare UK

I would just like to say how much I enjoyed doing my Food and Hygiene training in the practice today. It was an such an enjoyable experience and so friendly. Thank you Debs and Claire for looking after us and being so hospitable and welcoming. Can’t wait for the next training.

Michelle Jones

After attending the first aid course with Claire, I can honestly say it was by far the most enjoyable course ive completed. I was made to feel welcome throughout. The course content was great and delivered in a way that will help me put it into practice within my own role

Anneka Towell

Trainer, Angelcare UK

Claire is very interactive and supportive of you as you learn which I think helps to take in information and knowledge as she is interested in what you have to say, all around a fun and professional environment to do training in

Jordan Regan

Support Worker, Community Support Services

Claire was an absolutely fantastic First Aid Trainer, not only was it interesting but it was also enjoyable and fun. I learnt a lot today and this will help massively with my current occupation. Thank you

Aine O'Donnell

Great training course in excellent surroundings. I really appreciated the ambience and this helped set the tone for a valuable learning day.

David Roy

Support Worker, Community Support Services

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If you have any questions or would like to know about Best Practice Training  
please don’t hesitate to get in touch, we are always happy to help.

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