Dawn

Dawn

Managing Director at Best Practice Training

Since 1984 I have worked within the social care sector with adults and children with additional support needs. I absolutely love the work that I do and remain passionate about improving support services and the standard of care that people receive.

At Best Practice we recognise that, in order to ensure a highly skilled and competent workforce, delivering high quality training is crucial. We believe that investing in the workforce helps drive up the standard of service delivery and ensures customers are happy.

We really look forward to working with you and helping you deliver the best service possible.

Claire

Claire

Head of Learning & Development at Best Practice Training

Since 1999 I have worked in learning and development, where I have been responsible for designing informative content and ensuring that this is communicated in an engaging, encouraging way. I am passionate about raising standards within the care sector and ensuring that all our people are trained to the highest possible standard.

I feel the fundamental factor of learning and development is ensuring that content is interesting, relevant and interactive. This supports the transfer of knowledge and practical application into the workplace. Best Practice Training provides a professional, friendly service where we support employers to develop their people.

We look forward to assisting you on your journey to obtaining a fully competent workforce.

David Thomas

David Thomas

Associate Facilitator at Best Practice Training

I am a fully qualified teacher, trainer and coach. Having worked in secondary education for many years, I moved out of the school setting and into a residential outdoor centre as Senior Coach. First aid has been a part of my life since childhood as a volunteer for both Red Cross & St John Ambulance. This combined with my passion for the outdoors lead me into volunteering for the local mountain rescue team. As well as training first aid and other associated health & safety courses I manage a Barnsley based charity offering outdoor activities to young people.

Elaine Hook

Elaine Hook

Education and Training Consultant

Elaine is a freelance education consultant and advisor; trainer and qualified teacher. She is also a writer, blogger and a mother. She has worked in all areas of education for over thirty years, from nursery to university and has owned her own Montessori children’s day nursery. Elaine has worked in four continents: Europe, USA, Africa and the Middle East as a teacher, trainer and advisor to schools, nursery settings and businesses. In the USA she worked with drug addicts and in Africa she gave advice and wrote the curriculum and training materials for a new school. She continues to write articles for educational magazines and websites, has appeared on radio and TV and speaks at many workshops/conferences. She has a wealth of knowledge and experience in all areas of education specifically safeguarding, child protection and exploitation and works with organisations helping them to recognise the signs of grooming, coercion, control and exploitation. Elaine has advised on many challenging child protection cases.

Debbie Radage

Debbie Radage

Associate Facilitator at Best Practice Training

I am a qualified food safety and health and safety trainer with a proven track record in delivering innovative and activity based workshops to the Catering, Food Retail and Food Manufacturing industries. With 30 years working experience in my specialist field, i’m able to bring to life solutions to the everyday challenges experienced by food professionals throughout the industry, enabling them to work within and above the framework of the law.

Marc McDermott

Marc McDermott

Associate Facilitator at Best Practice Training

I specialise in First Aid & Moving & Handling of people up to train the trainer level

I was a Clinical Practice Trainer for over 10 years With North West Ambulance Service (NWAS), Emergency Medical Technician and Assistant Practitioner also for NWAS, delivering pre-hospital care. Previously I was a Clinical Educator and Moving & Handling Advisor for Lancashire Teaching Hospitals Foundation Trust. I was responsible for the writing, delivering, assessing and ensuring best practice for over 7000 staff across 2 hospitals and worked 13 years in total for the NHS. Prior to my NHS service, I was a Non-Commissioned Officer in the British Army. I served in the Royal Regiment of Fusiliers, but later was attached to the Parachute Regiment. I am still registered as an event medic with a private ambulance service, ensuring my clinical skills are up to date and allow me to ensure my delivery is current and to best practice.

David Ferrari

David Ferrari

Co-facilitator

I am a young man who receives care. I have first-hand experience of services and have developed a clear understanding of what it means to be supported in a person centred manner. It is these experiences that I share with health and social care staff as an associate facilitator with Best Practice Training UK. I am keen to help people get the best out of the training so that they can provide care/support in a person centred way.

Josh Fox

Josh Fox

Co-facilitator

I have lived with uncontrolled, unpredictable cryptogenic epilepsy since the age of five years old. Despite this I have two degrees one in Fine Art for Design and the other in Ceramics. My artwork echoes my struggle to both cope and articulate my own neurological condition.

Having person centred care has been crucial in helping me get where I am today. I am keen to share my knowledge and experience, during training sessions, to help health and social care staff to know how best to support others with similar conditions.

I can share, during training sessions, my first hand experience of what it feels like to have to have support and how you can help the person being supported to feel more comfortable. My knowledge and experience will also help you to understand the best way to approach a variety of situations when providing support/care for people with epilepsy.

Kate Young

Kate Young

Safeguarding Facilitator

I have been delivering safeguarding training to professionals, including nurseries, universities and youth outreach teams for more than 7 years. I take great satisfaction in watching that moment of recognition, when my delegates realise how the law applies to them, and how they can apply this in their working day. And I’m driven by the knowledge that by upskilling adults to handle disclosures and safeguarding situations with confidence, I am positively impacting the lives of them and children they engage with.

Deborah Somerset-Malia

Deborah Somerset-Malia

Safeguarding Facilitator

I have been a safeguarding children and adult at risk trainer and consultant for 12 years.  I work locally, nationally and internationally.  I am a qualified Nursery Nurse, Mentor and Adult Learning Tutor.  I have had the privilege to work in a Youth Offending Team, as a Learning Mentor, Anti Bullying Support Officer, Residential Social Worker and safeguarding Training Coordinator.

I deliver training to a wide variety of audiences on behalf of national children`s charities and also voluntarily for a Local Safeguarding Adult Board.  I am currently studying for a Masters degree in Advanced Child Protection.

I am passionate about safeguarding training and facilitation.  For me, improving practice involves supporting participants to feel comfortable in asking questions and working through challenges and dilemmas.  They can then take these new ideas back to their workplace and feel more confident in applying them, resulting in more robust safeguarding practice.

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