Do you often wonder why messages can be misunderstood?
Are you able to confidently provide clear work instructions that are rarely challenged?
Do you have the skills to challenge others in a productive way?
How often do you find yourself avoiding situations because you lack the confidence or skill to deal with them?
Duration: 1 day This course will introduce you to the key skills needed to communicate effectively at all levels and focus on helping you to develop a greater awareness of your style and approach.
Cost: £95 per person (Please contact us for information regarding discounts on group bookings)
Course Overview: • Understand the importance of listening first to understand • Develop your questioning skills • Know how to effectively communicate in order to build credibility and trust within your business and beyond • Identify challenges associated with different communication styles and ways to manage communication to gain improved results